How long does setup take after placing an order?
Dedicated servers
All dedicated servers marked in stock are setup pretty much instantly, within an hour or two of ordering. The only exception to this is when Linux is chosen as your preferred operating system.When formatting a dedicated server we make the assumption that the next customer is going to chose the Windows operating system over Linux, as 9/10 customers do. When Linux is chosen, there can be up to a 24 hour delay while we format the dedicated server to your desired operating system.
Dedicated Servers not marked in stock. This means that all the dedicated servers of that particular type are currently being rented out by other customers. If you chose to rent a dedicated not marked in stock, that’s fine, but please be prepared to wait, there might be a delay before your chosen dedicated server is available.
Game and Voice servers
These two services are again setup more or less instantly and are not subject to any stock restrictions unlike dedicated servers.
Typical setup time is between 30mins and 2 hours. Our work load on any given day is the only influencing factor that potentially can delay an order more than two hours. In the unlikely event your order is delayed, a member of KillerCreation staff will contact you.
If you feel you would like to check the progress of an order, please contact sales stating your name and order ID / transaction ID.
